CNC FAQ


Answering all of your CNC Questions

For both STEPCRAFT and Non-STEPCRAFT CNC Systems

UCCNC is the machine control software that moves your STEPCRAFT machine and interprets G-Code. In order to use your STEPCRAFT machine, you will need the UCCNC software as well as the STEPCRAFT machine-specific profiles. You can download and install both from the STEPCRAFT Multi-Installer that comes on your orange USB flash drive, please email [email protected] to get a copy.  STEPCRAFT will always have the latest compatible version of UCCNC included in the Multi-Installer. 

 
 
 

Software Troubleshooting UCCNC 10/5/20, 2:09 PM 3,122 Views Direct Link

The purpose of any CAM program is to take your design file and turn it into G-Code by assigning tool paths to your project and outputting it in a format that a CNC machine can understand.

That being said, you still need a method of controlling the CNC machine, which is where programs like Mach 3 and UCCNC come in. They are designed to connect to the CNC machine and the G-Code files that you create in your CAM program are loaded into Mach 3 or UCCNC to run the machine.

With any CNC router, you have three main steps to creating a project:

  1. Design your project in a CAD/Drawing program
  2. Use a CAM program to assign tools and tool paths to the project
  3. Use a machine control program to load the G-Code files and run the CNC machine.

Software Troubleshooting UCCNC Pre-Purchase Questions 4/17/20, 2:53 PM 3,591 Views Direct Link

The M31 Macro for the Tool Length Sensor is automatically installed when you use the STEPCRAFT Multi-Installer. The best way to make sure you are up to date with our latest profiles and macros is to download the STEPCRAFT Multi-Installer here. This installer will automatically install the most up to date profiles and macros.

If you find that after using the tool length sensor your end mill is slightly above or slightly digs into your material, you may need to preform a small adjustment to the M31 macro. To preform this adjustment, you can find the procedure here.

Software Troubleshooting Tool Length Sensor Automatic Tool Changer 4/17/20, 2:53 PM 2,074 Views Direct Link

If you are having trouble saving or finding your digitized file after scanning with the 3D touch probe, you may have to force Windows to save the file as a .txt file. To do this, either initially after the scan or after opening the file, save as and type your file name, followed by .txt and enclosed in quotes. For example...

"car.txt"

"model.txt"

This will force windows to save the file as a .txt, which can be easily recognized and opened.

Software Troubleshooting 4/17/20, 2:53 PM 1,890 Views Direct Link

How can I reset my Stepcraft UCCNC installation?

Can't seem to solve a strange bug or error? Can't find a fix here? Mismatched or changed profile settings are a very common cause, but what if you cannot locate the setting that is giving you these issues?

A fresh installation will take care of making sure your profile settings match the default ones and make sure that you are not going in circles when troubleshooting UCCNC. This short video will walk you through each step required to not only remove any trace elements of your old installation, but also covers how to re-install your profiles to reduce downtime and get your machine back up and running.

 
 
 

Software Troubleshooting UCCNC 4/17/20, 2:53 PM 2,045 Views Direct Link

If you have misplaced or lost your UCCNC license key file, the process of recovering it is fast and easy. The serial number located on one side of your UC100 corresponds to your hard-coded license key, as shown below. Simply contact our support team and provide them with this serial number, and you will receive your recovered license file as an email attachment.


Software Troubleshooting UCCNC 4/17/20, 2:53 PM 2,017 Views Direct Link

Some virus protection software companies have flagged the UCCNC installer as possibly containing a "trojan virus". Rest assured, there is absolutly ZERO threat of a virus contained within the UCCNC installer. We are working diligently with the creators of UCCNC and companies such as Norton to have this flag removed so our customers can have a smooth installation process. For now, you may need to turn your virus protection off to install the UCCNC.exe file. You can immediately turn the software back on as soon as the program has been installed. We apologize for the inconvenience! If you have any questions or concerns, please feel free to give us a call directly at (203)556-1856.

Software Troubleshooting UCCNC 4/17/20, 2:53 PM 1,839 Views Direct Link